Problem

TechCorp, a fast-growing SaaS company based in San Francisco, experienced explosive growth from 150 employees in 2022 to over 650 employees by early 2024. This rapid expansion created a critical bottleneck in their recruitment process. The HR team of 8 recruiters was drowning in manual processes: they were managing job postings across 12 different job boards manually, screening hundreds of resumes in spreadsheets, coordinating interviews via email chains that often got lost, and tracking candidate progress in a patchwork of tools including Google Sheets, Trello, and email. The average time-to-hire had ballooned to 47 days nearly double the industry standard for tech roles. Top candidates were accepting offers from competitors because TechCorp's response time averaged 8-10 days for initial contact. The cost per hire had increased to $8,200 due to extended time-to-fill and the need to work with multiple expensive recruitment agencies. Recruiters were spending 60% of their time on administrative tasks rather than building relationships with candidates. The company was also struggling with inconsistent candidate experience, as each recruiter had their own process and communication style. This lack of standardization led to negative Glassdoor reviews mentioning "slow response times" and "poor communication," which further hurt their ability to attract top talent.

Solution

In Q2 2023, TechCorp partnered with MyJobBoard to completely overhaul their recruitment infrastructure. The implementation began with a comprehensive audit of their existing processes, identifying key pain points and workflow inefficiencies. Over a 6-week implementation period, MyJobBoard's team worked closely with TechCorp's HR leadership to customize the platform specifically for their needs. The solution included several key components: First, automated job posting distribution to 15+ job boards including Indeed, LinkedIn, Glassdoor, and specialized tech job boards, eliminating the need for manual posting. Second, an AI-powered candidate matching system that scored resumes based on job requirements, technical skills, and cultural fit indicators, automatically ranking candidates and flagging top matches for recruiter review. Third, integrated communication tools that centralized all candidate interactions emails, SMS, and in-platform messaging in one unified inbox, with automated response templates for common scenarios. Fourth, structured interview pipelines with automated scheduling that synced with recruiters' calendars and sent reminders to both candidates and interviewers. Fifth, comprehensive analytics dashboard that provided real-time visibility into recruitment metrics, pipeline health, and recruiter performance. The platform also included automated candidate status updates, reducing the need for manual communication, and a branded career portal that showcased TechCorp's company culture and values. Training was provided to all recruiters and hiring managers, with ongoing support during the first 90 days. The platform integrated seamlessly with TechCorp's existing HRIS (BambooHR) and ATS systems, ensuring data consistency across platforms.

Results

• Time-to-hire reduced from 47 days to 27 days (42% improvement)
• Cost per hire decreased from $8,200 to $5,330 (35% reduction)
• Candidate quality score improved by 28% based on hiring manager feedback
• Recruiter productivity increased by 60% (from 8 hires/month to 13 hires/month per recruiter)
• Average response time to candidates reduced from 8-10 days to 24-48 hours
• Candidate satisfaction score increased from 3.2/5 to 4.6/5 on post-interview surveys
• Glassdoor rating improved from 3.4 to 4.1 stars within 6 months
• Recruiter administrative time reduced from 60% to 25% of total work time
• Hired 487 employees in 12 months (vs. 312 in previous 12 months)
• Offer acceptance rate increased from 68% to 84%

“MyJobBoard transformed our recruitment process completely. We went from struggling to keep up with hiring demands to being able to scale efficiently while maintaining quality. The automated workflows freed up our recruiters to focus on building relationships, and the results speak for themselves: 42% reduction in time-to-hire and significantly improved candidate satisfaction.”